Effective Date: 15/09/2022

Welcome to www.dynow.com.au (“Website”). DRY NOW PTY LTD (“we,” “us,” “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Website or services.

  1. Information We Collect
    We may collect personal information in the following ways:
  • Information You Provide: When you use our services, contact us, or submit inquiries through the Website, we may collect personal information, such as your name, contact details (email, phone number), insurance details, and any other information you provide.
  • Automatically Collected Information: We may collect certain information automatically, including IP addresses, browser type, access times, and the pages you visit on our Website. This data helps us improve our Website’s functionality and user experience.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing habits on our Website. You can manage your cookie preferences through your browser settings.
  1. How We Use Your Information
    The personal information we collect is used for the following purposes:
  • Providing Services: To deliver our flood restoration and related services.
  • Communication: To respond to your inquiries, requests, or provide updates related to our services.
  • Improving User Experience: To analyze usage patterns, improve our Website, and enhance our services.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
  1. Sharing Your Information
    We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
  • Service Providers: We may share your information with third-party service providers who assist us in delivering our services (e.g., payment processors, IT service providers).
  • Legal Requirements: We may disclose your information if required to comply with legal obligations, enforce our terms and conditions, or protect our rights, property, or safety.
  • Insurance and Body Corporate Claims: If you have provided us with insurance details or body corporate information, we may share your information with relevant insurers or body corporate representatives to facilitate claims.

 

  1. Security of Your Information
    We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
  2. Retention of Personal Information
    We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce our agreements.
  3. Your Rights and Choices
    You have the following rights regarding your personal information:
  • Access: You may request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccuracies in your personal information.
  • Deletion: You may request the deletion of your personal information, subject to legal obligations.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any communication or by contacting us directly.
  1. Third-Party Links
    Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
  2. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective from the “Effective Date” stated above. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
  3. Contact Us
    If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

DRY NOW PTY LTD
Email: admin@drynow.com.au
Phone: 0414076977

By using www.dynow.com.au, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.